We are looking to recruit a highly driven & passionate loyalty and retentions professional to join our fantastic organisation. We offer a competitive basic salary as well as a generous and realistic on target earning potential. In addition to this we will also reward great performance with a discretionary annual bonus.
This is a target driven role and working at Cigna as a Retentions Advisor you'll need to bring bags of enthusiasm and a great track record in a highly competitive & pressurised loyalty environment. What’s just as important is that you have the motivation, passion and drive to be the best.
In this role you will be responsible for managing your own database of cases. These cases will be globally mobile individuals and your role will be to successfully communicate with these customers all around the world from different nationalities and cultures. Great communication skills are essential to this role.
We put our customers at the heart of everything we do, so your ability to engage in client relationships and successfully close deals is key within this role. This will be done through building excellent relationships with our customers.
Minimum requirements:
Minimum of 3 years sales or retentions experience
Strong ability to overcome objections and react on the spot
Strong customer focus with ability to identify and solve problems
Excellent written and verbal communication
Ability to exercise judgement
Ability to organise, prioritise and manage your own workflow
The ability to work well in a team environment
As well as offering a fantastic salary and bonus, we also provide our employees with:
Competitive pension package
Private Medical Insurance
Support needed to have a successful career
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.
