Kitopi is the world’s leading tech-powered multi-brand restaurant. With a mission to satisfy the world’s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space.
Launched in Dubai, UAE in January 2018, Kitopi has grown to become one of the greatest success stories in the cloud kitchen and food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world’s largest technology-focused investment fund, Softbank Group Corp’s Vision Fund 2. This investment catapulted Kitopi to the prestigious Unicorn status, making it the fastest Unicorn to have emerged from the MENA region.
As a leading food-tech business, Kitopi’s growth has been largely fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) - an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry as we know it today.
With over 4,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar, and runs its engineering hub in Krakow, Poland, its robotics hub in Denmark, and its global customer experience center in Dubai, UAE.
What You'll Do
- To submit and ensure the processing of all types of applications and paperwork to the local government bodies, including but not limited to, visit visas, employment or residence visas, car registration, trade licence, labour permits and contracts, export licence, economic licences, foreign licences, telecommunications and water / electrical licences are in line with governmental expectations and timeframes. Ensure all documentation required is accurate and complete
- To proactively manage the timely renewal of employment visas and labour permits
- Process all online procedures for governmental websites
- Manage the visa checklist as and when the rules on visa/labour change and provide guidance to the People team and colleagues accordingly
- To maintain a database of all passports and residence visas by scanning all documents and directly updating the government database and HRIS when details change and ensure all colleagues receive at least 3 months' notice of passport and visa expiry
- Assist employees in renewing visas for immediate dependents
- To assist all sponsored staff ( and dependents where applicable ) with the medical appointment process in order for the visa process to run smoothly
- To renew all company-related licences prior to the expiry date
- Send out notifications on documentation required to renew trade licences and complete surveys etc required by the government bodies at the time of licence renewals
- Submit detailed reports to the HR Manager and Finance Department related to visa expenses
- To assist in company errands when required
- Document all work processes and procedures thoroughly and accurately
What Are We Looking For?
- Minimum 5-7 years experience in government relations
- Excellent oral and written communication skills both in Arabic and English
- Strong background in Kuwait Labour Law
- High level of interpersonal skills to work effectively, particularly with local government bodies
- Excellent organization skills
- Good computer skills
- Knowledge and experience of the governmental portal system
Recruitment Process and Timeline
First, you apply and let our recruiters review your profile. After reviewing, you will receive a link to book a meeting with a recruiter at your convenience to share more about yourself and for us to get to know you better. If you have been shortlisted, you will have the opportunity to meet our hiring managers. Depending on the scope of the role and the function, you may need to attend 2-3 rounds (which might include case study, role-play, trial, or live coding - this will be communicated to you in the initial conversation). Upon successful completion, your recruiter will get in touch with you to discuss the offer. We aim to take you through this process within 2-3 weeks.
Benefits
- Extensive learning opportunities - we offer many hard and soft skills training to help you improve and challenge yourself
- You'll be involved in customized workshops run by Kitopi Academy
- You’ll have a chance to work in an international, diverse, and inclusive environment
- You’ll be part of one of the most caring communities out there.
- Finding a chance to become a shareowner with our ESOP plan (T&C Applies)
- Free and unlimited access to a nutritionist because we care about you
- No Dress Code! (T&C Applies)
- Extended maternity and parental leave
- The infamous team activities and social events are bursting with fun
- Inclusive Private Health Insurance
- Up to 50% discount from Kitopi brands
- Annual leave as per the company policy
- Work from anywhere policy (T&C Applies)
So, what does it really mean to work at Kitopi?
We are constantly striving to make Kitopi the best place to work in the world, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.
Kitopi is an equal-opportunity employer. While we currently operate in 6 countries, we are over 70 different nationalities of talented Kitopians. We celebrate our rich diverse backgrounds, lifestyles, and cultures and have a 0 tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company that we're all proud to work for.
Along with offices in all the markets we operate in, we also believe in a “work from anywhere” policy - you get to choose the environment you operate in because we believe this will help you deliver work you’re proud of.
Tech-enabled and customer-obsessed, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.
