We are looking for an experienced Customer Service Representative to join our team. The successful candidate will be responsible for providing excellent customer service, responding to customer inquiries, resolving customer issues, and providing accurate information about our products and services. The ideal candidate will have strong communication skills, be able to work independently and as part of a team, and have a commitment to providing exceptional customer service.
Responsibilities:
- Respond to customer inquiries in a timely and professional manner.
- Provide accurate information about products and services.
- Maintain customer records and accounts.
- Resolve customer complaints and disputes.
- Follow up with customers to ensure satisfaction.
- Identify customer needs and suggest appropriate products and services.
Job Types: Full-time, Part-time
Pay: From $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
- Work from home
Experience level:
- 1 year
Shift:
- Day shift
- No nights
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- Remote
- Temporarily remote
Ability to commute/relocate:
- Remote: Reliably commute or planning to relocate before starting work (Required)
Work Location: Remote
