Ella Resorts is a newly established hospitality management company, boasting a collection of eco-chic hospitality properties. In 2023, Ella Resorts will be operating a portfolio of 6 lifestyle & family resorts on the islands of Rhodes & Corfu, offering exceptional quality and service excellence. We are seeking to hire:
Restaurant Manager
Position Summary
The Restaurant Manager is responsible for managing restaurant operations to deliver an excellent guest experience. Additionally, he/she will also be required to manage, train, and develop team members and work within all guidelines.
Scope
Leads the supervised staff with professional and tactful approach to the own job and the work of the colleagues
Respects and follows the instructions and decisions of the F&B Manager/General Manager and other managers
Communicates and trains continuously the leaded staff
Ensures the development, professional growth and correctly evaluates the leaded staff
Controls, analyzes and ensures the improvement of the quality level of the provided services and guest’s satisfaction
Ensures the team performance, increased sales and profitability, effective cost controls, and development, training, and retention of key associates
Ensures that operated units activities meet financial and operating goals
Follows and maintain the Ella Resorts Service Standards to ensure the highest guest satisfaction
Ensures that each customer is welcomed into the establishment and seated in a timely manner. For special patrons, he/she personally takes orders, ensuring that top of the line service is delivered
Ensures all safety and security systems and procedures are followed to ensure health and safety of employees and guests
Requirements
Three or more years working experience in a similar role in the 5-star hotels or high-volume venues
Degree / Diploma in Tourism
Very Good knowledge of English language
A second language (French, German, Russian, or Italian) will be considered as a plus
Position Attributes
Flexibility to respond to a range of different work situations
Passion for delivering exceptional levels of guest service
Negotiation and excellent Communication skills
Pleasant personality, customer oriented
Benefits
Accommodation & meals
Competitive remuneration package & benefits
Continuous training
Career prospects on a transparent working environment
Company team events
Collaborative working environment
Ella Resorts are dedicated in providing exceptional guest experiences across its brand and our amazing Team members are at the heart of it.
Join us today to build our future together.
All applications will be acknowledged and treated as strictly confidential.
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